Vacancy: ICT professional

40 hours/week

Are you interested in managing networks, Windows virtual servers, Apple Macs and various systems, and providing end-user support and training while also driving the development and optimisation of our Salesforce platform? ECDPM is looking for a skilled ICT professional to ensure the seamless operation of our ICT infrastructure.

Who are we?

The European Centre for Development Policy Management (ECDPM) is a leading independent ‘think and do tank’ that wants to make policies in Europe and Africa work for inclusive and sustainable development. We have two offices: one in Maastricht and one in Brussels.

Our more than 60 staff members from over 25 countries worldwide provide independent research, advice and practical support to policymakers, advisors and practitioners in Europe, Africa and beyond. Our focus is on EU foreign policy and policies related to digital affairs, climate and green transformation, peace and security, migration, governance, sustainable food systems, regional integration, business, finance and trade.

What will you be doing?

You will:

  • Be responsible for managing and maintaining our ICT infrastructure.
  • Further improve and develop the Salesforce platform and liaise with external consultants if needed. 
  • Liaise with ECDPM's staff members to get input for needed further development of reports and other parts of the Salesforce platform together with the Senior Corporate Officer ICT.
  • Provide help desk support and training on the different systems in use.
  • Be responsible for installing and maintaining hardware, software and network infrastructure, including Software-as-a-Service (SAAS) environments.
  • Research, evaluate, implement and support appropriate hardware and software solutions.
  • Initiate or take part and support the implementation of ICT projects.
  • Purchase hardware, software and supplies.
  • Support the budget and expenditure management of the ICT department.

You are part of the ICT team, which consists of two staff members, and will report to the Senior Corporate Officer ICT. You are based in our Maastricht office, but will occasionally travel to our Brussels office. 

Who are we looking for?

Our ideal candidate:

  • Has a higher professional ICT education and relevant professional skills and experience.
  • Has five years of relevant work experience.
  • Has a high level of internal and external client orientation.
  • Has awareness of current ICT trends, issues and good practices.
  • Keeps up to date with the professional body of knowledge.
  • Has good communication skills and the ability to work in a multicultural environment.
  • Is independent, proactive and efficient.
  • Is service-oriented and knows how to work independently and in the team.
  • Is creative, flexible and pays attention to detail.
  • Has excellent knowledge in English. Proficiency in Dutch would be an asset.

Essential ICT skills we are looking for includes experience with or knowledge of:

  • Salesforce administration and/or development (two to three years of hands-on experience would be desirable). 
  • Networks and switches.
  • Windows server 2016 (Active Directory, DNS and DHCP).
  • Apple macOS and iOS.
  • Google Workspace administration.
  • VMware (vSphere and Center).

And experience with or knowledge of the following would be a plus: 

  • Veeam Backup and Replication.
  • Simple MDM.
  • Cisco Webex.

Do you meet these criteria and are you interested in joining us? We would love to hear from you. 

What do we offer you?

  • A one-year contract for 40 hours a week, with the possibility of renewal upon good performance and budget availability.
  • A competitive salary package commensurate with experience. 
  • A holiday and end-of-year allowance.
  • A generous leave package of 47.6 days per calendar year, based on a 40-hour work week.
  • An individual professional development budget of 0.2% of your salary per year.
  • A lot of room to grow and learn within your position.
  • A home in an international and dynamic organisation.
  • Flexible working hours and the possibility to work from home.
  • A collegial working environment with centre-wide activities for staff.
  • An exciting working environment focussed on addressing pressing international challenges.

How to apply?

If you are interested in the position, please send (1) your CV and (2) a motivation letter to before Wednesday 10 April 2024, 17:00 CET. The subject line of your application should read: ‘Application ICT professional’. We will only look at applications that are on time, complete and in English.

Selected candidates will be invited for a live interview in Maastricht on Tuesday 16 or Wednesday 17 April. 

The preferred starting period is the beginning of June 2024.

More information

If you would like to receive more information about working at ECDPM, please get in touch with Chrissy van den Wildenberg at For more information about the position, you can write to Klaus Hoefsloot, Senior Corporate Officer ICT at

If you want to know more about ECDPM and our areas of work, please have a look at our website

Privacy statement

We will treat the information you submit with respect. We will store your information on a confidential section of our cloud storage, which is only accessible by our human resources and ICT departments, as well as members of the digital economy and governance team. After the vacancy has closed, we will keep your information in our system for one year. After this period, your details will be deleted. If you wish that we do not keep your details after the vacancy deadline has passed, you may indicate this in your application. For more information, have a look at our privacy policy.


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